Day: February 11, 2014
SOCIO TECHNICAL SYSTEMS
It is a complex interrelationship of people and technology, including hardware, software, data, physical surroundings, people, procedures, laws and regulations.
Socio-technical systems theory reflects certain specific methods of joint optimisation in order to design organisations that exhibit open systems properties and can thus cope better with environmental complexity, dynamism, new technology, and competition
(www.computingcases.org, 2004).